Frequently Asked Questions
Everything you need to know about your MinimalBijoux experience.
What materials are used in MinimalBijoux jewelry?
We specialize in high-quality minimalist pieces crafted from 14k gold-filled, 925 sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.
How should I care for my jewelry to prevent tarnishing?
To maintain the brilliance of your pieces, we recommend avoiding contact with perfumes, lotions, and water. Store your jewelry in a dry place, preferably in the MinimalBijoux pouch provided.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary by location but usually range between 10-21 business days.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are final sale unless defective.
Do you offer gift wrapping services?
Yes, every order arrives in our signature eco-friendly packaging. You can also add a personalized gift note at checkout for that special someone.
How can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.